Privacy Policy

Last updated: December 10, 2024

Ruhi LLC (“Ruhi”, “we”, “our” or “us”) recognize the importance of privacy. The purpose of this privacy statement (“Privacy Statement”) is to inform you about our privacy practices, including how we collect, use and disclose your Personal Information.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collection of Personal Information

We may collect or process the following personal information about you from what you provide us directly, we receive from others, and personal information we may automatically collect when you interact with our Platform.

(a) Information you provide to us

• Contact information and identifiers: When you use our Platform, we may ask you to provide certain contact information, including your first and last name and email address. We may also collect your social media identification code if you choose to access the Products via a social media account.
• Account Information: If you decide to set up an account with us, we may ask you to provide certain additional contact information including, for example, your first and last name, e-mail address, as well as password and other authentication-related information. For individuals who participate in special subscriptions and features, including group plans, we may collect additional personal information, for example, home address and names and emails of household members.
• Profile and demographic information: Through your account in our Product, you may have the opportunity to provide additional information about yourself, such as your age, race and ethnicity, and marital status.
• Pictures and other information from your photo library: If you enable the feature. You can disable access at any time, through your device settings.
• Payment information: If you sign up for a paid product or service from us, you may be required to provide your payment card or bank account information. Please note that Ruhi does not directly process payment card information, and instead relies upon third party payment processors to do so on our behalf.
• Survey information: We may present you with surveys for Product functionality, to provide you the Services, to provide you with information about our Products and Services that we think may be of interest to you, or for research purposes.
• Communication information: When you send or respond to emails, messages, chats, or other communications from Ruhi, we may collect your email address, name, and any other personal information you choose to include in the body content of your communications.
• Support information: When you submit a support request or otherwise engage with our support team, we collect the information you provide as part of that interaction.

(b) Information from others

In certain circumstances, we may collect personal information about you from others. This may include the following:

• If you receive access to Ruhi through your employer, health plan, or another party that sponsors your access (your “Benefit Sponsor”), we collect your name and email address and other information that your Benefit Sponsor submits to us to facilitate your enrollment in our Products and Services.
• We may collect the name, email address, content engagement, and preferences of individuals that our users identify through our sharing and referral features.

(c) Information we automatically collect

Our Products and Websites may collect information from you automatically during your use which may include:

• Browser and device data, such as IP address, device identifier, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons, and the language version of the Websites and Products you are visiting.
• Usage data, such as time spent on the Products and Websites including pages visited, links clicked, approximate location, language preferences, performance of features, patterns of use, and the pages that led or referred you to our Products and Websites.

(d) Aggregated, anonymous, and de-identified data

We may create or collect aggregated, anonymous, or de-identified data from personal information by removing, masking, or otherwise altering data components that make the data personally identifiable, or potentially personally identifiable to you (“De-Identified Data”). De-Identified Data is not personal information and not subject to this Privacy Policy.

2. Use of Personal Information

We may use your personal information in the following ways:

• To provide our Platform, including the delivery of content and interactive features;
• To communicate with you regarding our Platform including updates or changes;
• To provide you support, answer your questions or requests for information, or handle your complaints;
• To process payment, and manage your orders;
• To inform your Benefit Sponsor, if you have one, about your registration and other information;
• To fulfill our obligations under any agreements that we may have with you;

3. Sharing of Personal Information

We may disclose your personal information with the following categories of third parties:

• Our service providers.
• Your integrations.
• Community Activity.
• Your Benefit Sponsor.
• Third party business partners.

4. Data Security and Retention

The security of your personal information is important to us. We follow generally accepted standards, practices, and procedures to protect the personal information submitted to us, both during transmission and once it is received.

5. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

Your Privacy Rights

You have control of your personal information. To that end, we provide the following rights to make requests regarding your personal information.